Selly Oak Train Station
Selly Oak Train Station
Selly Oak
Selly Oak station
Bristol Road
Selly Oak
West Midlands
B29 6DW
Ticket office opening hours:
Monday - Friday - 06:00 to 21:00
Saturday - 07:00 to 21:00
Sunday - 09:00 to 19:00
Selly Oak at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:00 to 21:00
Saturday - 07:00 to 21:00
Sunday - 09:00 to 19:00 -
Accessible Taxis
Accessible taxis are not available
-
Accesible Ticket Machine
A Ticket Vending Machine is available in the Booking Hall and on Platform One.
- Customer Help Point On both platforms
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
-
Step Free Access
https://www.orr.gov.uk/media/10955
the assistance meeting point is at the ticket office during available opening times. when station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. when the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
coverage: whole station">This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Baggage Services
- Left Luggage: Available No
-
Left Luggage: Phone
Operator Name: None - Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SLY.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
from Birmingham - under the foot bridge. Towards Birmingham - outside in the car park
- Sheltered YES Yes
- Spaces 59
-
Type
Stands
Lockers
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Selly Oak station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located in the Booking Hall. The National key toilet is located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 06:00-21:00, Saturday 07:00-21:00 and Sunday 09:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
-
Station Location & Directions
- Latitude 52.44198975
- Longitude -1.935812243
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Operator Name: None - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Selly Oak Station is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 21:00
Saturday - 07:00 to 21:00
Sunday - 09:00 to 19:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 21:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Two Ticket Vending Machines are located at Selly Oak, one in the Booking Hall and one on the Birmingham platform (platform one).
- Penalty Fares LM
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Selly Oak (SLY) Station Elite 0121 415 5000 Castle 0121 472 2222 BBs 0121 693 3333
-
Other transportation
-
Rail Replacement Services
please click here for walking directions from the station to the rail replacement bus stop.
please click here for a directional video to the rail replacement bus stop.
">Rail replacement vehicles will operate from the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
-
Rail Replacement Services
please click here for walking directions from the station to the rail replacement bus stop.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.